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Key Gartner Predictions & Strategic Tech Trends Toward 2026

Below are the major trends Gartner has identified, along with what they mean and what to watch out for.

Trend What It Means / Why It Matters Key Predictions or Metrics
Democratized Generative AI GenAI (large language models, pretrained models, etc.) becoming widely accessible — not only for specialized R&D or large firms, but integrated across many business functions. Easier to use, cheaper, embedded in apps. By 2026, > 80% of enterprises will have used GenAI APIs and/or have GenAI-enabled applications in production.
AI Trust, Risk & Security Management (TRiSM) As AI becomes pervasive, issues like bias, misuse, data privacy, model security, drift, ethical concerns become more pressing. Tools, frameworks, governance will be needed. By 2026, enterprises applying robust TRiSM controls will dramatically reduce faulty or illegitimate information and improve decision accuracy (eliminate up to ~80% faulty info).
AI-Augmented Development Using AI to help with coding, testing, design, or other software engineering tasks — boosting developer productivity, reducing mundane work, etc. Increasing reliance on tools that help with auto-coding, test generation, etc. Gartner predicts many engineering orgs will adopt these (this is already underway).
Intelligent Applications Applications will have more built-in intelligence (adaptivity, autonomy, responding dynamically to users, using ML, vector stores, etc.). These will move beyond static or rule-based apps. More apps will use adaptive intelligence, contextual behaviours; richer user experience with less manual configuration.
Augmented-Connected Workforce Enhancing the human workforce with connected tools, insights, guidance; enabling upskilling, reducing time to competence; supporting well-being, etc. Hybrid work, data-driven HR/Work aspects. By 2027, about 25% of CIOs will use initiatives to reduce time to competency by ~50% for key roles.
Continuous Threat Exposure Management (CTEM) Not just static security / periodic audits but ongoing, holistic view of exposures, vulnerabilities, adaptability to threat vectors and business changes. Organizations that prioritize CTEM are predicted to achieve ~2/3 reductions in breaches by 2026.
Sustainable Technology Tech choices evaluated also on environmental, social, governance (ESG) impact. Energy efficiency, cloud usage, carbon emissions, circular economy, etc. Sustainable tech embedded in decisions, not just a checkbox. By 2027, ~25% of CIOs will have their compensation tied to sustainable technology impact.
Platform Engineering Building internal platforms / developer tools / services to streamline development, reduce duplication, enable self-service, reduce maintenance burden, improve velocity & developer experience. More organizations will set up “platform engineering” teams. Gartner sees this becoming a common discipline.
Industry Cloud Platforms Cloud offerings tailored to specific industries: combining SaaS, PaaS, IaaS, domain-specific capabilities, compliance, etc. So that rather than generic cloud, more vertical-specialised platforms. By 2027, Gartner predicts more than 70% of enterprises will use industry cloud platforms to accelerate business initiatives.
Machine Customers (‘Custobots’) Increasing number of non-human agents / connected devices acting as customers — making autonomous purchase or negotiation decisions; IoT + intelligent agents etc. By 2028, ~15 billion connected products that could behave as customers. Could generate trillions in revenue.
Gartner’s Top Strategic Technology Trends for 2026 and beyond

Here are two visualizations that are created based on Gartner’s Top Strategic Technology Trends for 2026 and beyond:

  1. Adoption Forecast (by 2026) – percentage of enterprises expected to adopt each trend.
  2. Business Impact Ratings – estimated strategic importance (1–10 scale).